This Representative Profile – Part 2 forms part of the Point Capital Group Pty Ltd Financial Services Guide – Part 1. Part 1 and Part 2 must be provided together and read together. Together, these documents contain information to assist you in deciding whether to use the financial services provided through Alpha Desk Pty Ltd.

Part 1 covers

• Point Capital Group Pty Ltd, and the financial services it is authorised to provide
• Its general advice model and privacy arrangements
• Its compensation arrangements and complaints process

This Part 2 covers

• The services Alpha Desk is authorised to provide, and the restrictions that apply to them
• The fees, brokerage and other charges payable by you
• How Alpha Desk and its personnel are remunerated
• The relationships and conflicts of interest relevant to those services

Alpha Desk Pty Ltd (ABN 50 702 070 719) is Corporate Authorised Representative No. 001323185 of Point Capital Group Pty Ltd, which holds Australian Financial Services Licence No. 518031. We trade as TradeIdea Labs. Point Capital Group can be contacted online at pointcapitalgroup.com.au/contact.

Alpha Desk Pty Ltd provides financial services on behalf of Point Capital Group Pty Ltd, and only within the authority granted to it by Point Capital Group Pty Ltd.

Financial services may be provided by directors, employees or other individuals who have been properly authorised to provide financial services through Alpha Desk Pty Ltd. Those individuals act on behalf of Alpha Desk Pty Ltd and Point Capital Group Pty Ltd, and may provide only the financial services covered by the applicable authority. The name and contact details of the person servicing your account will be provided to you separately.

Our General Advice Warning and Remuneration Disclosure summarises how that advice and remuneration works.

Contact details

Subject to the authority granted by Point Capital Group Pty Ltd, Alpha Desk Pty Ltd and its authorised personnel may provide the following financial services to retail and wholesale clients:

• General Advice; and
• Non-discretionary dealing — arranging for a client to apply for, acquire, vary or dispose of a financial product pursuant to the client’s clear and specific instruction.

These financial services may be provided in relation to:

• Securities
• Derivatives — such as options
• Debentures, stocks or bonds issued or proposed to be issued by a government
• Interests in managed investment schemes, including investor directed portfolio services
• Deposit and payment products, including basic deposit products and deposit products other than basic deposit products

The availability of a particular financial product or service is subject to Point Capital Group Pty Ltd’s approval, Alpha Desk Pty Ltd’s authority, the applicable execution or platform arrangements, and the terms applying to the relevant financial product or service.

In practice, we offer an online trading platform specialising in securities and options, and provide trade ideas and general advice in relation to these products.

Alpha Desk Pty Ltd and its authorised personnel:

• Provide General Advice only, and do not provide Personal Advice;
• May arrange a transaction on behalf of a client only pursuant to that client’s clear and specific instruction;
• Do not exercise investment discretion over client accounts or transactions;
• Do not provide or operate a managed discretionary account service;
• Do not receive, hold or control client money or client assets; and
• Do not provide any financial service or deal in any financial product outside the authority granted by Point Capital Group Pty Ltd.

Where we provide general advice to you, you must be aware that the information has been prepared without taking into account your objectives, financial situation or needs, and you should consider the appropriateness of the advice before acting on it. This FSG only contains factual information or general advice.

Options have been categorised as a high-risk product. You will need to be comfortable that they are within your own risk tolerance level to be able to trade options on our platform. Under Design and Distribution Obligations, all option trading accounts are opened subject to meeting the product issuer's Target Market Determination (TMD); you may be required to complete an assessment as part of the process.

You should read our Trading Terms and Conditions, General Advice Warning and Disclosures and Website Terms of Use, and the documents on Point Capital Group's website.

Before trading, it is essential to understand that trading or investment in any market has risks. While securities and derivatives may offer the potential for gains, the risk of loss in share market trading can also be substantial. The value of a security or derivative may rise and fall considerably depending on what other people are prepared to pay for a share at the time of a transaction.

Such price volatility will depend on many factors, including information about the company, market sentiment, opinions about the country the security or derivative is traded in, the prospects for the industry and many other factors. Sometimes companies go bankrupt, and investors may lose the entire value of their investment in it.

If we facilitate the use of, or make a recommendation for you to acquire, a particular financial product, or offer to arrange the issue of a financial product to you, where applicable we will also provide you with a Product Disclosure Statement (PDS), Target Market Determination (TMD) or other relevant documents.

These documents contain information about the particular financial product including all the features, benefits, risks and fees associated with that financial product, and should be a tool to assist you in making an informed decision. You should conduct your own research before making any decision.

If you transact in options, you will need to enter into a Derivatives Client Agreement with Morrison and you will be provided with an Options Product Disclosure Statement (PDS). The Options PDS contains important information about trading exchange traded options (ETOs).

We may provide other documents or information to you, including electronically, from time to time about our services or which we are required to give you (for example, our Privacy Policy).

You may provide instructions using the communication methods agreed with Alpha Desk Pty Ltd, including telephone, email, SMS or an approved trading or account platform. Alpha Desk Pty Ltd and Point Capital Group Pty Ltd may record telephone calls and retain emails, electronic messages, platform records and other evidence of your instructions.

Alpha Desk Pty Ltd may decline to act where an instruction is unclear, incomplete, cannot be verified, falls outside its authority, or cannot lawfully or reasonably be carried out.

Opening an account

To access our services, you will need to establish a TradeIdea Labs trading account online by completing our account application form. You should read the accompanying terms and conditions carefully and seek independent legal advice should you have any questions. You can open an account and contact us:

Online

tradeidea.com.au/contact

By phone

+(612) 9000 1291

By email

hello@tradeidea.com.au

You will receive a unique, secure login to access your TradeIdea Labs account and our trading platform (including our Investor Pulse offering), where you will be able to provide instructions to us by placing orders and transacting, and access trade ideas. In addition, our marketplace offers TradeIdea Labs and third-party subscription services providing access to additional trade and product related services. Our representatives may also contact you regarding trade ideas and order placement by phone, and you can give us instructions by phone.

Our Investor Pulse subscription service offers access to research, model portfolios and telephone supported trading services. You are able to access this service via our online platform and it includes broker assisted trading services.

Execution and clearing

Australian securities transactions may be executed and cleared through Morrison Securities Pty Limited (ABN 50 001 430 342, AFSL 241737) (Morrison). International transactions may be executed and cleared through Morrison or another provider approved by Point Capital Group Pty Ltd and identified in the applicable account-opening or service documents.

Third-party execution, clearing, settlement and platform services are subject to the relevant provider’s terms, fees and disclosure documents.

More generally, we may arrange for, or engage on your behalf, third-party service providers such as stockbrokers. When you engage a third-party provider on this basis, any terms and conditions or disclosures applicable to the third-party provider’s products or service apply to you. Instructions provided to, or dealings made with, the third party by us are made on your behalf pursuant to the terms and conditions entered into by you to receive those products or services.

When we provide these services, we are acting on behalf of Point Capital Group as its representative. We, and Point Capital Group, act as your agent in relation to the execution of your trades and as principal in providing advice to you.

The fees applying to the financial services provided through Alpha Desk Pty Ltd will be disclosed to you before the relevant financial service is provided. Fees may be set out in your account-opening documents, fee schedule, service agreement or another written fee disclosure.

Brokerage and other third-party charges may be collected through your execution or platform account. Fees charged by an execution, clearing, settlement, product or platform provider are subject to that provider’s applicable terms and fee schedule.

All fees are inclusive of GST unless otherwise stated. Our current brokerage and platform fee schedule is set out below.

• ASX or other exchange charges are not included in the price. These will be charged to you, including for any failure by you to settle on due dates. Please refer to the schedule of ASX Clear fees at asx.com.au.

We are home to Australia's most comprehensive and powerful options technology. The pricing above applies only if you choose to access these optional services. See our pricing page for the current line-up.

Marketplace trade ideas

If you subscribe for a trade ideas service or other product, you will be charged a monthly subscription fee associated with that service. The fee will vary depending on the service and will be disclosed and agreed by you at the time you make the subscription.

When buying or selling options or securities with us, brokerage is added to the purchase price of a buy transaction and is deducted from the proceeds of a sell transaction. Brokerage is settled on T+2 (being two business days after the trade date) for securities transactions. This fee is paid by you for the dealing and general financial advisory services provided by us.

Point Capital Group Pty Ltd generally receives the brokerage, commissions, fees and other revenue generated in connection with financial services provided through Alpha Desk Pty Ltd.

Under the remuneration arrangement between Point Capital Group Pty Ltd and Alpha Desk Pty Ltd, Alpha Desk Pty Ltd is entitled to receive 100% of the Net Revenue generated through its financial services, less the licence fee and any other amounts payable by Alpha Desk Pty Ltd to Point Capital Group Pty Ltd under their agreement. Net Revenue is generally the revenue generated through Alpha Desk Pty Ltd after deducting applicable third-party transaction, trade execution, clearing, settlement, broker and platform costs.

Representatives’ remuneration

Alpha Desk Pty Ltd’s directors, employees and authorised personnel may receive salary, fees, distributions, commissions, bonuses or other benefits from Alpha Desk Pty Ltd. Bonus payments are discretionary and are calculated depending on the company’s and the individual’s performance. These payments are not directly calculated by reference to the amount of fees or brokerage received by us from you.

Representatives may receive a portion of the brokerage you pay to us. If you choose to use a paid subscription service, or to access our in-person phone trading service, we will pay a portion of the fee received for this service to the representative who provides the service to you.

We may pay commission to introducing advisers and referrers (which may include employees and contractors) for the introduction or referral of clients to us. The commission we pay may include a flat rate, or an amount calculated as a percentage of the brokerage paid by you to us when you trade via the TradeIdea Labs platform.

Alpha Desk Pty Ltd and Point Capital Group Pty Ltd have common directors. Jason Norval and Orngdar Mongjaay are directors of both entities. This relationship may give rise to actual, potential or perceived conflicts of interest.

Alpha Desk Pty Ltd may also have relationships with Morrison Securities Pty Limited, approved execution and platform providers, product issuers, investment managers and other financial service providers. We may offer you products and services from related or unrelated providers, including investment opportunities, capital market transactions and administrative services.

Alpha Desk Pty Ltd or its authorised personnel may have an interest in a financial product referred to in advice, research or other communications — including long or short positions, or direct or indirect beneficial interests in securities mentioned in material produced by us and/or Point Capital Group.

Any association, relationship or interest that might reasonably be expected to influence the financial service will be managed and disclosed where required. Conflicts of interest are managed, avoided or disclosed in accordance with Point Capital Group policies, and Alpha Desk Pty Ltd and its authorised personnel must comply with Point Capital Group Pty Ltd’s conflicts-management arrangements.

The privacy of your personal information is important to us, and any information we collect from you will be handled in accordance with our Privacy Policy, available on our website. This policy details how we comply with the requirements of the Privacy Act regarding the handling of your personal information.

Point Capital Group Pty Ltd’s own Privacy Policy explains how personal information is collected, used, disclosed and protected by the Licensee. It is available at pointcapitalgroup.com.au/privacy-policy.

We are committed to providing a high standard of service to clients. If you have a query about the quality or level of service, or if we have failed to meet your expectations, we would like the opportunity to investigate and promptly rectify this for you.

If you have a complaint about a financial service provided through Alpha Desk Pty Ltd, we encourage you to contact us as soon as you can, using the contact details above. Submit it in writing and send it to our Complaints Officer, or complain directly to the Point Capital Group Complaints Officer.

We take all complaints very seriously and all matters brought to our attention will be investigated. Where possible, we will finalise complaints within 5 business days, and if further investigation is required, we will generally aim to resolve complaints within 30 days.

To assist in the complaint handling process, phone calls may be recorded. Should you require any special assistance in the lodging of your complaint, please advise us so we can speak to you about the special requirements you may have.

If you are not satisfied with our internal complaint resolution response, you can make your complaint to the Australian Financial Complaints Authority (AFCA). Further information about Point Capital Group Pty Ltd’s complaints process, AFCA and its compensation arrangements is contained in the Point Capital Financial Services Guide – Part 1.

Both the internal and external dispute resolution services are provided to you free of charge. Point Capital Group has professional indemnity insurance in place to cover Point Capital Group and Alpha Desk Pty Ltd for the financial services we provide.

This cover encompasses the conduct of authorised representatives who no longer work for us, but who did at some time, and it satisfies the requirements for compensation arrangements pursuant to s912B of the Corporations Act 2001. Further detail is set out in Part 1.